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Download our Summer 2007 Newsletter in pdf!
 

Customer Survey
 

Car Care Tip of the Month

 

Customer Survey

Thank you for giving Eagle Xpress the opportunity to serve you. We appreciate your business and want to make sure we met your expectations. Would you mind taking a few minutes to tell us about your experience here today?

As a small token of thanks, we’ll insert your name in a monthly drawing for an $100 gift certificate from Eagle Xpress. The $100 gift certificate can be used for any Eagle Xpress service or tire product. Each monthly winner will be contacted by an Eagle Xpress representative. Limit one entry per customer visit. See store for details.

Sincerely,
Morgan Butcher
Owner, Eagle Xpress


Invoice Number:
or
Name: Phone Number:


E-mail:
Zip Code:


1. Regarding your most recent experience with Eagle Xpress, was the quality of customer service you received:

Superior
Very Satisfactory
Average
Somewhat unsatisfactory
Poor
Please describe your experience:
      

2. Taking into consideration the complete package of services offered by Eagle Xpress, including customer service, benefits and costs, how satisfied are you with Eagle Xpress?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied

3. We work hard everyday to find new ways to take care of you, our customer. How satisfied are you with Eagle Xpress’ customer service and how well the Eagle Xpress personnel took care of your automotive needs?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Very Dissatisfied

4. Would you refer Eagle Xpress to a family member or friend?
Yes
No

5. Where did you hear about Eagle Xpress Tire and Auto Service Center?
Referral from a Friend or Family Member
Radio Advertising and Public Service Announcements
Building Sign
Phone Book Advertising
Other 

6. Additional comments:
      

Thank you for your time and feedback!